My pc wont download drivers from a flash drive

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We would like to share some of the most frequently asked questions about Instant Ink. Once finished, it will tell you what the flash drive's problem is.

Click Start. Open the Run command and type in msc in the field. Click OK. This will open the Device Manager. Find the Universal Serial Bus controllers. Go to Control Panel , then System and security. Under the Windows Update section, click on Check for Updates. If it is not updated the notification is not green in color , update it accordingly as indicated by the system. Follow the updating wizard and restart your computer accordingly.

Go to Application and click on Utilities. A pop-up window will appear and click on the highlighted commands as marked in the image below: Under Devices , click External Devices to manually connect the unrecognizable flash drive. Shut down your Mac. Press the Power button and subsequently hold down the Command-Option-P-R This should be done before the grey screen appears. Your Mac should reboot itself. Let it go after the start-up chime.

Press the Command-Spacebar buttons simultaneously, plug in the flash drive and go to the Application Click on the Disk Utility option.

You will be able to find the flash drives that need to be fixed in the left panel.