From the Netflix app, tap More or your Profile icon. Scroll down and tap Account. Your device's web browser will open a new page with your account settings. Any maturity-rating limit that has been set will be listed under the name of the profile.
To change the maturity-rating for a profile, follow the steps in the How to choose maturity ratings or block shows article. If no maturity-rating limit has been set for your profile, or if the titles that are missing don't exceed the maturity-rating limit for your profile, continue to the steps below.
Some apps that automatically "clean up" your device to free up storage space can accidentally clear application data that Netflix needs to run properly or can remove downloaded titles from your device.
Try turning off these apps and downloading your TV show or movie again. If you are storing your downloaded titles to your SD card and can no longer find them, visit I can't store downloads on my SD card on my Android.
We're looking into this problem. To help us investigate, please contact Netflix Customer Service. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website. Here's how you can remove saved cards from your iPhone. Are you trying to open an app and it's not responding on iPhone? Here's how you can fix iPhone not opening apps issue.
Live Text not working on iPhone? Try out these troubleshooting methods to resolve the issue. When you don't have the download option on your Android Netflix, you should first run Netflix app diagnostics to verify the problem. If Netflix says 'This device does not meet the security requirements for the download feature. Update the device to Android 4.
If you see a error code when Netflix downloading is not working on your Android phone or tablet, check the solutions below. The error code DLS. You can try restart your device or reconnect to your network. If Netflix download is still not workig, try a different network to see how it works.
If a new network doesn't work, clear Netflix app data from Settings. Netflix lets users to download no more than titles on a single device. If you have exceeded the limit, you will see the error code So remove some downloaded titles. If you find Netflix downloads missing on your Android phone or tablet, you should first al low Netflix to use your phone storage. Android Netflix lets user to store downloads on SD card. And you can try to eject and reinsert the SD card for troubleshooting.
If you are using a cleaner app on your Android phone or tablet, you could accidentally remove the downloads with the app. More question about Netflix download not working issues?
Share your question and we'll see if there is anything we can do to help. Carrie Murray. Wednesday, November 28, Screen Recorder. It is most likely that Netflix download is not working on your device because of one of the following reasons: You don't have a compatible device for downloading movies and TV shows from Netflix. The titles are not available for download on Netflix. Sometimes you cannot see the download option next to a certain movie or TV show because Netflix only has right to stream the title and is unable to let you download it.
Even with some Netflix original TV shows or movies, Netflix don't own all the rights. Thus some original contents are not available to download either. If you cannot access the downloaded movies or TV shows, this is probably because that you have signed out of your Netflix account. Netflix download limits are exceeded. Netflix has download limit on the number of titles you can download and the number of devices you can watch downloaded videos with one account.
You can only download no more than titles on a single device; and with a single account, you can download titles to only 1, 2 or 4 devices depending on your streaming plan.
You don't have enough free space on your device to download Netflix movies or TV shows. There is corrupted data on your Netflix app. Offline Downloads Issues on Netflix for Windows The followings are offline downloads issues that you may see when downloading Netflix movies or TV shows on Windows computer or tablet.
Therefore, you should: Disable anti-virus software on your computer.
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