Jun You are providing your consent to Epson America, Inc. You may withdraw your consent or view our privacy policy at any time. To contact Epson America, you may write to Katella Ave,. Go to the Epson Official Website. Top FAQs. Select the questions to view the answers How do I change the ink cartridges? I replaced an ink cartridge, my product now displays the message Ink cartridge not recognized. What should I do? How do I restore my product's default settings? How do I install the software for my product if I don't have the CD?
My printout has lines running through it. How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point? How do I use the control panel buttons to scan? My product is printing blank pages from Windows or my Mac. Cloud or Mobile. Select the questions to view the answers What is Epson Connect? Is my Epson product compatible with Windows RT? Copy or Print. Select the questions to view the answers Printing is slow or my product stops printing when I try to print from Windows or OS X.
A blank sheet of paper feeds before and after my print job. Printing is slow over my wireless connection. How do I print a borderless photo from Windows or my Mac? How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
How do I set up my product for the fastest printing? How do I use the control panel buttons to copy a document or photo? How do I print with Windows RT? I can print with a wireless connection on my home network but not on a VPN virtual private network. It takes a long time to copy a document. Error Messages or Lights. I see the following messages when I try to print: Paper size does not match or Mismatch between the paper size settings. I see the message The paper source setting is invalid when making a copy from my product.
Select the questions to view the answers Can I use a pre-paid calling card to send a fax? I can send a fax but can't receive one. How do I save faxes to my Mac instead of printing them? How do I change the baud rate or fax speed on my product? How do I save faxes to my Windows computer instead of printing them? How do I clear the fax header on my product? Will I lose faxes stored in the fax memory if my product is turned off? When I send a hand-written fax, the recipient can't read the fax content.
How do I confirm my fax was sent? How do I create a header for my faxes? How do I send a fax from my product's control panel? How do I send a fax using the Fax Utility on my Mac? How do I send a fax using the Fax Utility in Windows? How do I use an answering machine with my fax? I'm having trouble sending or receiving faxes. How do I restore my original fax settings? How do I add a pause when I enter a fax number on my product's control panel? How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
Can I use digital voicemail with my fax? The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel. How many pages can I store in the fax memory? Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan.
Select the questions to view the answers How long should an ink cartridge remain in my product if it's not used often? How do I install the latest scanner driver on my Mac? How can I get a replacement CD for my product? How do I obtain the latest product software for Windows or my Mac? Where can I find the IP address of my router? How do I add my product as an IP printer on my Mac?
What are the port numbers for Epson network printers wired and wireless? I can't get Epson Status Monitor to work over my wireless network. Does Epson make drivers for Linux? Who do I contact for software support? Wireless or Wired Connection. Select the questions to view the answers I can't print from Windows with a wireless connection after I replaced my router.
I can't print from my Mac with a wireless connection after I replaced my router. I tried to install my product on my Mac with a wireless connection, but the installation failed. I tried to install my product in Windows with a wireless connection, but the installation failed. I can't print from my Mac with a wireless connection since I received an exchange product from Epson.
I can't print from Windows with a wireless connection since I received an exchange product from Epson. I was able to print from my Mac before with a wireless connection, but now I can't. I was able to print from Windows before with a wireless connection, but now I can't. Can I set up my product for both a USB and network connection? Select the questions to view the answers How do I determine the number of pages my product has printed?
How should I transport my product? My product makes noise after I turn it on or after it has been sitting for a while. My product will not wake up when I try to print with a wireless connection. Does Epson have a program where I can donate my working electronic equipment? What security measures does Epson recommend for its network products?
Guided Assistance. For step-by-step guided assistance, please select a link below. Problems with Printing Wirelessly from Windows? Problems with Printing Wirelessly from a Mac? Error Codes on Printer Control Panel Try this step-by-step interactive guide to clear error messages that appear on the control panel. Manuals and Warranty. Quick Guide and Warranty PDF This document contains basic information about your product, troubleshooting tips, and describes Epson's limited warranty for this product.
Safety Data Sheets Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more. Registration and Service Plans.
Register Your Product To register your new product, click the button below. Register Now. Extended Service Plan Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service Plan. Contact Us. Warranty Verification Verify your Epson product warranty. Verify Your Warranty. When I send a hand-written fax, the recipient can't read the fax content. How do I confirm my fax was sent? How do I create a header for my faxes? How do I send a fax from my product's control panel? How do I send a fax using the Fax Utility on my Mac? How do I send a fax using the Fax Utility in Windows? How do I use an answering machine with my fax?
I'm having trouble sending or receiving faxes. How do I restore my original fax settings? How do I add a pause when I enter a fax number on my product's control panel? How do I print faxes stored in the fax memory when my product has an expended ink cartridge? Can I use digital voicemail with my fax? The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel. How many pages can I store in the fax memory? Image Quality or Appearance.
Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers How long should an ink cartridge remain in my product if it's not used often? What is my product doing after I install a new ink cartridge? What functions are available on my product when an ink cartridge is expended or not installed? How do I know when an ink cartridge needs to be replaced?
The color ink cartridge is expended even though I print in black only. Why does this happen? Can my product still print if an ink cartridge is expended or not installed? Why is Epson shipping initial ink cartridges with my product? Which ink cartridges should I use with my product? How do I change the ink cartridges? How do I print with black ink from Windows or my Mac when a color cartridge is expended?
I brought my product with me to a different country and can't find ink for it. Select the questions to view the answers What steps can I take to prepare my product for storage? Paper or Media. Select the questions to view the answers What kind of paper gives the best results for high quality printing?
Which type of paper can I print on? How do I create a custom paper size for my product in Windows? I'm having paper feed problems. How should I load envelopes? Does the type of paper I use really make a difference? How do I know which paper or media type to select in my product's driver? Print Quality or Appearance. Select the questions to view the answers My product's Fix Red-Eye setting does not fix the red eye in my photo. My printout is blurry or smeared. My printout contains garbled characters when I print from Windows or my Mac.
My printout has a slight slant. My printout is grainy when I print from any application. My printout has incorrect colors. My printout has incorrect margins. My printout looks inverted, as if viewed in a mirror. How do I reduce the appearance of red eyes in my photos?
Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers I cannot scan from my computer with the Image Capture application. I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality? How do I scan using Windows RT?
0コメント